The COVID-19 infodemic: the role and place of academics in communicating science to the public

Abstract

As the COVID-19 pandemic has spread across the world, a concurrent pandemic

of information has spread with it. This has been deemed an ‘infodemic’ by the

World Health Organization. Defined as an overabundance of information –

some accurate, some not – that occurs during an epidemic, this proliferation of

data, research and opinions provides opportunities and challenges. Academics

and scientists have a key role to play in infodemics: as educators, influencers

and communicators, their insights are of great value to public discussion even

though they too are experiencing SARS-Cov2 and COVID-19 for the first time.

Successful communication requires a deeper understanding of how the public seeks, understands and processes

scientific information in order to maximize experts’ engagement with traditional and social media. Such

engagement must not add to confusion and misinformation alongside efforts to challenge it. This paper outlines

the key advantages to be had from greater engagement with public COVID-19 discussions, identifies popular

channels through which such discussions take place and describes how information is disseminated through

them. Common pitfalls are identified but these are far outweighed by the benefits of such engagement.